The New Era of AI-Powered Business

Adapt and innovate with intelligent CRM and ERP business applications. Dynamics 365 is a portfolio of intelligent business applications that delivers superior operational efficiency and breakthrough customer experiences enabling businesses to become more agile and reduce complexity without increasing costs.

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The New Era of AI-Powered Business

Challenge to Growth

  • Core technology system can’t keep up 
  • Seller aren’t equipped with the right tools to maximize sales
  • Complexity and limited resources make it hard to adapt quickly
  • Unintegrated system make it hard to collaborate and update in real time 
Challenge to Growth

Why Microsoft ?

Put AI to work

Put AI to work

Be more efficient with Microsoft Copilot for Dynamics 365—built-in AI-powered experiences available for select licenses at no additional cost. 

Bring data together

Bring data together

Get a complete picture of your entire business by connecting and accessing organizational data from hundreds of sources. 

Increase productivity

Increase productivity

Collaborate and be more productive by sharing information and insights in the tools you work in—including Microsoft Teams and Microsoft 365. 

Adapt to whats next

Adapt to whats next

Quickly modify processes to respond to changing needs by bringing the low-code tools of Microsoft Power Platform together with Dynamics 365. 

Shape the Future of Your Business

Connect your teams, processes, and data across your entire org to create exceptional customer experiences and operational agility

Shape the Future of Your Business

Customer Engagement / CRM

 

Drive more revenue by connecting sales and marketing 

 

1. Personalize Every Customer Engagement
2. Boost Focus and Productivity
3. Confidently Forecast Sales and Provide Coaching
4. Automate and Customize to Fit Your Organization

Reimagine the way you deliver customer service

 

1. Unlock a single view of customer with AI Assistance (Customer 360)
2. Create relevant, real time customer journey at scale 
3. Empower Your Marketing Team with Intelligent Insights
4. Revolutionize Marketing Campaigns with AI

Build finance and business operation agility 

 

1. Enhance Agent Insights and Accelerate Case Resolution
2. Deliver Tailored Service Experiences
3. Streamline Service Operations
4. Boost Employee Productivity and Effectiveness

Adapt and thrive with a digital supply chain

 

1.  Dispatching workers or contractors to specific locations
2. install, repair or maintain equipment on systems
3. Hybrid Mobile Workforce Management
4. Optimized Scheduling Management

SMB (Small Medium Business)

SMB (Small Medium Business)

1. User-Friendly Interface
2. Seamless Integration
3. Scalable Solutions
4. Cloud-based Deployment

Empower your people to confidently take action and get more done with AI-infused processes, automated workflows, and interoperability with Microsoft 365 + Teams.

1. Seamless Integration with Microsoft Ecosystem
2. AI-Powered Insights with Microsoft Copilot
3. Real-Time Data Access
4. Automated Processes

1. Performance Monitoring
2. Enhanced Customer Experience
3. Optimized Operations
4. Enhanced Financial Management

FAQ :

  1. Apa itu Microsoft Dynamics 365?
    Microsoft Dynamics 365 adalah platform yang menggabungkan kemampuan ERP (Enterprise Resource Planning) dan CRM (Customer Relationship Management) dalam satu solusi yang terintegrasi. 
     
  2. Apa saja aplikasi yang tersedia di Dynamics 365?
    Dynamics 365 mencakup berbagai aplikasi seperti Sales, Marketing, Customer Service, Field Service, Project Service Automation, dan Finance and Operations.
     
  3. Apa perbedaan antara edisi Business dan Enterprise di Dynamics 365?
    Saat ini, hanya ada satu edisi yaitu Enterprise. Edisi ini mencakup berbagai aplikasi yang dapat dipilih sesuai kebutuhan bisnis
     
  4. Bagaimana cara Dynamics 365 membantu bisnis saya?
    Dynamics 365 membantu bisnis dengan menyediakan alat untuk mengelola hubungan pelanggan, operasi bisnis, dan analisis data secara real-time, yang dapat meningkatkan efisiensi dan produktivitas.
     
  5. Apakah Dynamics 365 dapat diintegrasikan dengan aplikasi lain?
    Ya, Dynamics 365 dapat diintegrasikan dengan berbagai aplikasi Microsoft lainnya seperti Office 365, Outlook, Power BI, dan Cortana.
     
  6. Bagaimana cara mengakses Dynamics 365?
    Dynamics 365 dapat diakses melalui web browser, aplikasi desktop, dan aplikasi mobile, sehingga memudahkan akses dari mana saja.
     
  7. Apa itu Power BI dan bagaimana hubungannya dengan Dynamics 365?
    Power BI adalah alat analisis data yang terintegrasi dengan Dynamics 365 untuk memberikan wawasan bisnis yang mendalam dan membantu dalam pengambilan keputusan strategis.
     
  8. Bagaimana keamanan data di Dynamics 365?
    Dynamics 365 menawarkan berbagai tingkat akses keamanan dan enkripsi data untuk memastikan bahwa informasi bisnis Anda aman.
     
  9. Apakah Dynamics 365 tersedia dalam versi on-premises dan cloud?
    Ya, Dynamics 365 tersedia dalam versi on-premises dan cloud, memberikan fleksibilitas bagi bisnis untuk memilih sesuai kebutuhan mereka.
     
  10. Bagaimana cara memulai dengan Dynamics 365?
    Anda dapat memulai dengan Dynamics 365 dengan mendaftar untuk uji coba gratis di situs web Microsoft atau menghubungi mitra Microsoft untuk implementasi yang lebih mendalam. 

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